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FAQ - frequently asked questions

overview of help topics
Question: Is it necessary to register on the website?
Question: I´m already registered - how can I log in?
Question: How can I see if I´m currently logged in?
Question: What can I do when I forgot my password?
Question: Why can´t I open documents with this Icon ?
Question: Why does the extended content (/) open after every click?
Question: How can I communicate a particular page/a file to someone via email?
Question: I´d like to compare different Ziehl-Abegg products - what´s the best way to do this?
Question: How to handle Ziehl-Abegg bookmarks?
Question: Who is responsible for the website?
Question: How can I get in contact with you?

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FAQ - frequently asked questions
Question: Is it necessary to register on the website?


Answer: No, you don't need to. The standard contents of the Ziehl-Abegg website are also visible for guests. However there are many helpful features and benefits for registered and logged in users - which are not available for guests...

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FAQ - frequently asked questions
Question: I´m already registered - how can I log in?


Answer: For this, please read our detailed description of the login process.

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FAQ - frequently asked questions
Question: How can I see if I´m currently logged in?


Answer: When you're logged in a "Hello Firstname Lastname" appears in your profile block on the website ("Welcome back, Firstname Lastname" in the board, respectively). If you are not logged in you are welcomed with "Hello guest".

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FAQ - frequently asked questions
Question: What can I do when I forgot my password?


Answer: For this, please read the detailed description at "Forgot password / change password"

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FAQ - frequently asked questions
Question: Why can´t I open documents with this Icon ?


Answer: You need an Acrobat Reader. For free download please click here.

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FAQ - frequently asked questions
Question: Why does the extended content (/) open after every click?


Answer: You need to activate cookies & JavaScript - please find further information here: system requirements.

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FAQ - frequently asked questions
Question: How can I communicate a particular page/a file to someone via email?


Answer: For this, please read the detailed description of our "link recommendation service"

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FAQ - frequently asked questions
Question: I´d like to compare different Ziehl-Abegg products - what´s the best way to do this?


Answer: Please use our extended structure view therefore. You can retrieve it by clicking on "switch to extended structure screen" or the icon within the product group view.

Please consider our explanations about "Product choice along the subnavigation" as well.

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FAQ - frequently asked questions
Question: How to handle Ziehl-Abegg bookmarks?


Answer: To be able to use the Ziehl-Abegg bookmarks you need to be registered and logged in.
For any further information please see the detailed description at "Ziehl-Abegg bookmarks".

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FAQ - frequently asked questions
Question: Who is responsible for the website?


Answer: Please take the details on this from our corporate information.

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FAQ - frequently asked questions
Question: How can I get in contact with you?


Answer: For product specific questions please use our particular board, the contact form or approach our field representatives.
For questions concerning the website the support board is available as well as our contact form; for anything else, e.g. inquiries for information material etc. - please use our contact form.

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