Paragraph, name and address of the person responsible
ZIEHL-ABEGG UK Ltd
Unit 1, Lonebarn Link
Essex CM2 5AR
Telephone:+44 1245 440 010
Paragraph, address of the data protection officer
ZIEHL-ABEGG UK LTD
Unit 1, Lonebarn Link
Essex CM2 5AR
Your privacy is important to us
Thank you for your interest in our organization and its products and services. Your privacy matters to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is a very important concern. We observe the provisions of the EU General Data Protection Regulation (GDPR) as a matter of course. In using this website, you are deemed to have read and agreed to the following privacy statement.
We want you to know about the information we gather online, why we gather it and how we use it. We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and where data is passed on to external service providers.
Personal data means any information relating to the personal or material circumstances of an identified or identifiable natural person ("data subject"). This includes details such as your name, address, telephone number and e-mail address. You are not required to disclose personal data in order to use our website. However, in certain cases, we need your name, address and other details so that we can provide you with the desired services. For example, this concerns the use of contact forms or the software download registration.
The same also applies, for example, if we are sending you information, dispatching goods that you have ordered or answering individual questions. In such cases, we will specifically draw your attention to the use of the data. In addition, we will only store and process data that has been supplied to us voluntarily or automatically.
Where you make use of our services, we will normally collect only the data we need to provide the service concerned. If we request further data from you, the information need only be supplied voluntarily. We will process personal data solely in order to provide the requested service and to safeguard our own legitimate business interests. We store your data for as long as we need to perform the above-mentioned services. The criteria for the deletion of data arise from the tax regulations.
Purpose for which personal data is held
We will generally use the (personal) data you have made available to us to answer your enquiries, process your orders or ensure you have access to specific information or offers.
In particular, such information or offerings comprise:
- Information retrieval concerning products, product features and product services
- Software for better use of our product offerings
- Registrations for customer access
- Online Portals
- Contact and service request forms
- Contacting via electronic post (e-mail) and telephone
Which data are collected in each case is evident in the respective input forms.
Legal bases of the processing of personal data
We process personal data in compliance with the regulations of the GDPR and the Data Protection Act 2018 (DPA):
- For the performance of contractual obligations (Article 6 (1) b) GDPR)
Processing of personal data takes place for the purpose of initiation and implementation of contracts with you and the execution of orders, as well as for all the activities required for the operation and administration of an industrial company.
In particular, processing serves the purpose of performance of contractually agreed product deliveries (electric motors, fans, and electronic devices) and associated services incl. software. The purposes of data processing mainly depend on the products selected.
For further details on the purpose of data processing, please refer to the respective contractual documentation and terms and conditions.
- Within the scope of balancing of interests (Article 6 (1) f) GDPR)
We process your personal data beyond the actual performance of the contract if it is necessary to safeguard legitimate, primarily economic interests of ours or of third parties.
In particular, this takes place for the following purposes: Conducting advertising, also direct advertising as well as market and opinion research. Optimisation and further development of products. Assertion of legal claims and defence in legal disputes.
Detection, prevention and solving of criminal offences. Ensuring the security and operability of our IT systems:
- On account of your consent (Article 6 (1) a) GDPR)
Insofar as you have granted us consent to process your personal data, the respective consent is the legal basis for the processing covered by the consent. In particular, this concerns any consent you may have granted to a promotional approach by telephone or email. You may revoke this consent granted at any time. Please note that the revocation will only apply for the future. Any processing done before revocation remains legal.
- On account of legal requirements (Article 6 (1) c) GDPR)
Our company is subject to various mandatory legal obligations under commercial and tax law, e.g. legal retention and documentation duties with regard to business documents. We must process your personal data according to the applicable laws in order to meet these legal requirements.
Recipients or categories of recipients of personal data
The use of your data takes place only to the extent required in each case. If needed to perform the necessary service, your data will be forwarded as necessary within the ZIEHL-ABEGG Group.
Insofar as external service providers (hosting providers) are used to operate this website, the external service providers will receive access to your data only to the extent required for the performance of their respective tasks and functions in each case.
In addition, in order to maintain customer relationships it may be necessary for us or a service company commissioned by us to use these personal data in order to inform you of offerings which are useful for your business activity or to better fulfil the tasks and demands of our customers. We may forward your payment date to credit institutions to settle payments. Service or transport companies commissioned by us or credit institutions also undertake to comply with these data protection provisions.
We are authorised in individual cases to give information on your data to responsible authorities in so far as they request your data to exercise legal powers (e.g. criminal prosecution). We will neither sell your personal data to third parties nor market them otherwise.
Personal data captured electronically
When our website is used, the following data is saved for organizational and technical reasons: the names of the pages visited, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and their IP addresses.
This technical data is evaluated anonymously and exclusively for statistical purposes, so that we can continue to optimize our websites and increase the attractiveness of the content on an ongoing basis. This anonymous data is stored separately from personal information on secured systems and cannot be assigned to specific people. However, this data is not merged by ZIEHL-ABEGG UK Ltd with other data sources. Therefore, your personal data and your privacy are protected at all times. ZIEHL-ABEGG UK Ltd reserves the right to transfer this data to law enforcement bodies for the prosecution of offences.
Persons under the age of 18 should not supply us with personal data without the consent of a parent or guardian. We do not request personal data from persons under the age of 18, neither do we collect such data nor forward it to third parties.
We have implemented technical and organizational security measures to protect your personal data against loss, destruction, manipulation or unauthorized access. All our employees and all third parties involved in data processing are obliged to comply with the EU General Data Protection Regulation (GDPR) and ensure confidentiality in the handling of personal data.
Where personal data is collected and processed, the transmission of this data is encrypted to prevent misuse by third parties. Our security measures are revised on an ongoing basis to encompass new technological developments.
Google Tag Manager
Google Tag Manager is a service from Google Inc. and is used to manage website tags via an interface ensuring the release of other tags which are listed here in the privacy statement. Google Tag Manager does not access this data and does not collect personal data itself.
This website uses Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, text files stored on your computer which facilitate the analysis of your use of the website. The information about your use of this website generated by the cookies is usually transferred to a Google server in the USA where it is stored. In the event of the activation of the IP- anonymisation on this website, your IP address will, however, be truncated first by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website in order to analyse your use, to compile reports on the website activities and to provide other services associated with the website use to the operator. The IP address of your browser transmitted in the context of Google Analytics is not linked with other data by Google. You can prevent the storage of cookies by changing your browser settings accordingly; however, we must point out that, in this case, you may not be able to use all functions on this website in full. You can also prevent the recording of the data generated by the cookie and related to your use of the website (incl. your IP address) and its transmission to Google, as well as the processing of this data by Google, by downloading and installing the browser add-on available under the following link. The current link is tools.google.com/dlpage/gaoptout. If your web browser does not support the above-mentioned link to the browser add-on by Google (e.g. when accessing our Internet offer from your smartphone), you can also prevent the recording by Google Analytics by clicking on the following link. An opt-out cookie will then be set that prevents the recording of your data when you visit this website in the future: Deactivate Google Analytics.
Further information on conditions of use and data protection can be found at www.google.com/analytics/terms/gb.html or www.google.de/intl/en/policies/. Please note that the "gat._anonymizeIp();" code was added to this Google Analytics website to ensure the anonymous registration of IP addresses (so-called IP masking).
Our Internet pages contain external fonts from Google Fonts to ensure a graphically appealing representation. Google Fonts is a service from Google Inc. ("Google"). These web fonts can be incorporated by calling a server, usually a Google server in the USA. By this means, the information is transmitted to the server which of our Internet pages you have visited. In addition, the IP address of the visitor of these Internet pages is stored by Google. The fonts are stored in your browser cache, which prevents multiple loading. This has a positive effect on the loading speed of our Internet pages
For further information, please refer to the data protection information of Google under: https://policies.google.com/privacy
Our Internet pages use Google Maps to represent geographical information visually. When using Google maps, Google Inc. also collects, processes and uses data on the use of map functions by visitors. For further information on data processing by Google, please refer to: https://policies.google.com/privacy.
Changes to our data protection provisions
We reserve the right to amend our security and data protection measures if this is necessitated by technological developments. In this case, we will also adjust our privacy information accordingly. Please therefore ensure that you are referring to the most up-to-date version of our privacy statement.
Retention of data
We are subject to various retention and documentation duties arising among other things from the The Data Retention and Acquisition Regulations 2018
The retention or documentation periods specified there are 2 to 10 years. Ultimately, the storage period is also assessed according to the legal periods of limitation, which may, for example, amount to 3 years or up to 30 years according to these Regulations.
Disclaimer for the content of linked external sites
This privacy statement does not extend to the use of any external links that may be included on our websites. If we include links, we endeavour to ensure that they also comply with our data protection and security standards. However, we have no control over the compliance of other website providers with data protection and security provisions. We therefore ask you to refer to the websites of the providers concerned for information on their own privacy policies.
Right to information
You can receive information at any time free of charge on the data stored by us about you, concerning its origin and recipient as well as the purpose of data processing. In addition, you have a legal right to the rectification, blocking and erasure of your personal data. Please contact the data protection officer if necessary (datenschutz(at)ziehl-abegg.de).
Right of rectification
You have the right to demand from us the rectification of incorrect or incomplete personal data concerning you.
Right of deletion
You have the right to demand the deletion of your data provided that the conditions referred to in Art. 17 GDPR exist. In this respect, you may for example demand the deletion of your data in so far as they are no longer necessary for the purposes for which they were collected. Furthermore, you may demand the deletion if we process your data on the basis of your consent and you revoke this consent.
Right to limitation of processing
You have the right to demand the limitation of the processing of your data if the conditions according to Art. 18 GDPR exist. This is, for example, the case if you dispute the correctness of your data. You may then demand the limitation of the processing for the duration it takes to check the correctness of the data.
Right to data portability
Should data processing be on the basis of a consent or contract performance and this also takes place using automated processing, you have the right to obtain your data in a structured, standard, machine- readable format and to transfer these data to another data processor.
Right of complaint
You also have the right according to Art. 77 GDPR to file a complaint with the responsible supervisory authority if you believe that the processing of your personal data was not done lawfully. The supervisory authority responsible for you is the Information Commissioner’s Office, Wycliffe House Water Lane, Wilmslow, Cheshire. SK9 5AF Telephone: 0303 123 1113 e-mail: casework(at)ico.org.uk
Right of revocation
Moreover, you can revoke your consent to the collection and storage of your personal data on our part at any time. We kindly request that you use the revocation possibilities specified here. In all other cases we request that you send the revocation to the contact data specified in the legal notice.
Does an obligation exist for me to supply data (Article 13 (2) e) GDPR)?
As part of our business relationship, you must supply only those personal data which are required for the initiation and implementation of a business relationship or which we are legally obliged to collect. Without these data we will usually have to reject the conclusion of a contract or the execution of an order or will no longer be able to carry out an existing contract and will have to terminate it if necessary.