PRIVACY STATEMENT

Your privacy is important to us
Thank you for your interest in our organization and its products and services. Your privacy matters to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is a very important concern. We observe the provisions of the EU General Data Protection Regulation (GDPR) as a matter of course. In using this website, you are deemed to have read and agreed to the following privacy statement.
We want you to know about the information we gather online, why we gather it and how we use it. We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and where data is passed on to external service providers.

Personal data means any information relating to the personal or material circumstances of an identified or identifiable natural person ("data subject"). This includes details such as your name, address, telephone number and e-mail address. You are not required to disclose personal data in order to use our website. However, in certain cases, we need your name, address and other details so that we can provide you with the desired services.For example, this concerns the use of contact forms or the software download registration.

The same also applies, for example, if we are sending you information, dispatching goods that you have ordered or answering individual questions. In such cases, we will specifically draw your attention to the use of the data. In addition, we will only store and process data that has been supplied to us voluntarily or automatically.

Where you make use of our services, we will normally collect only the data we need to provide the service concerned. If we request further data from you, the information need only be supplied voluntarily. We will process personal data solely in order to provide the requested service and to safeguard our own legitimate business interests. We store your data for as long as we need to perform the above-mentioned services. The criteria for the deletion of data arise from the tax regulations.

We will generally use the (personal) data you have made available to us to answer your enquiries, process your orders or ensure you have access to specific information or offers.

In particular, such information or offerings comprise:

• Information retrieval concerning products, product features and product services
• Software for better use of our product offerings
• Registrations for customer access
• Online Portals
• Contact and service request forms
• Contacting via electronic post (e-mail) and telephone

Which data are collected in each case is evident in the respective input forms.

a. We process personal data in compliance with the regulations of the GDPR and the Federal Data Protection Act (BDSG):

• For the performance of contractual obligations (Article 6 (1) b) GDPR)
  Processing of personal data takes place for the purpose of initiation and implementation of contracts with you and the execution of orders, as well as for all the activities required for the operation and administration of an industrial company.
  In particular, processing serves the purpose of performance of contractually agreed product deliveries (electric motors, fans, and electronic devices) and associated services incl. software.
  The purposes of data processing mainly depend on the products selected.
  For further details on the purpose of data processing, please refer to the respective contractual documentation and terms and conditions.
• Within the scope of balancing of interests (Article 6 (1) f) GDPR)
  We process your personal data beyond the actual performance of the contract if it is necessary to safeguard legitimate, primarily economic interests of ours or of third parties.
  In particular, this takes place for the following purposes: Conducting advertising, also direct advertising as well as market and opinion research. Optimisation and further development of products. Assertion of legal claims and defence in legal disputes.
  Detection, prevention and solving of criminal offences. Ensuring the security and operability of our IT systems:
• On account of your consent (Article 6 (1) a) GDPR)
  Insofar as you have granted us consent to process your personal data, the respective consent is the legal basis for the processing covered by the consent. In particular, this concerns any consent you may have granted to a promotional approach by telephone or email. You may revoke this consent granted at any time. Please note that the revocation will only apply for the future. Any processing done before revocation remains legal.
• On account of legal requirements (Article 6 (1) c) GDPR)
  Our company is subject to various mandatory legal obligations under commercial and tax law, e.g. legal retention and documentation duties with regard to business documents. We must process your personal data according to the applicable laws in order to meet these legal requirements.

b. The storage and reading of cookies in accordance with Section Cookies is based on § 25 TTDSG (in Germany) or § 165 Abs. 3 TKG (in Austria).

The use of your data takes place only to the extent required in each case. If needed to perform the necessary service, your data will be forwarded as necessary within the ZIEHL-ABEGG Group.

Insofar as external service providers (hosting providers) are used to operate this website, the external service providers will receive access to your data only to the extent required for the performance of their respective tasks and functions in each case.
In addition, in order to maintain customer relationships it may be necessary for us or a service company commissioned by us to use these personal data in order to inform you of offerings which are useful for your business activity or to better fulfil the tasks and demands of our customers. We may forward your payment date to credit institutions to settle payments. Service or transport companies commissioned by us or credit institutions also undertake to comply with these data protection provisions.
We are authorised in individual cases to give information on your data to responsible authorities in so far as they request your data to exercise legal powers (e.g. criminal prosecution). We will neither sell your personal data to third parties nor market them otherwise.

When our website is used, the following data is saved for organizational and technical reasons: the names of the pages visited, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and their IP addresses.

This technical data is evaluated anonymously and exclusively for statistical purposes, so that we can continue to optimize our websites and increase the attractiveness of the content on an ongoing basis. This anonymous data is stored separately from personal information on secured systems and cannot be assigned to specific people. However, this data is not merged by ZIEHL-ABEGG SE with other data sources. Therefore, your personal data and your privacy are protected at all times. ZIEHL-ABEGG SE reserves the right to transfer this data to law enforcement bodies for the prosecution of offences.

Persons under the age of 18 should not supply us with personal data without the consent of a parent or guardian. We do not request personal data from persons under the age of 18, neither do we collect such data nor forward it to third parties.

We have implemented technical and organizational security measures to protect your personal data against loss, destruction, manipulation or unauthorized access. All our employees and all third parties involved in data processing are obliged to comply with the EU General Data Protection Regulation (GDPR) and ensure confidentiality in the handling of personal data.

Where personal data is collected and processed, the transmission of this data is encrypted to prevent misuse by third parties. Our security measures are revised on an ongoing basis to encompass new technological developments.

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

For reasons of transparency, we would like to point out that we use the Google Tag Manager. The Google Tag Manager itself does not collect any personal data. The Tag Manager makes it easier for us to integrate and manage our tags. Tags are small code elements used, among other things, to measure traffic and visitor behavior, to measure the impact of online advertising and social channels, to set up remarketing and targeting, and to test and optimize websites. We use the Tag Manager for the Google services Google Analytics and GA Audience. If you have made a deactivation, this deactivation will be considered by Google Tag Manager. For more information about the Google Tag Manager see: https://www.google.com/tagmanager/use-policy.html.

This website uses Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, text files stored on your computer which facilitate the analysis of your use of the website. The information about your use of this website generated by the cookies is usually transferred to a Google server in the USA where it is stored. In the event of the activation of the IP-anonymisation on this website, your IP address will, however, be truncated first by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website in order to analyse your use, to compile reports on the website activities and to provide other services associated with the website use to the operator. The IP address of your browser transmitted in the context of Google Analytics is not linked with other data by Google. You can prevent the storage of cookies by changing your browser settings accordingly; however, we must point out that, in this case, you may not be able to use all functions on this website in full. You can also prevent the recording of the data generated by the cookie and related to your use of the website (incl. your IP address) and its transmission to Google, as well as the processing of this data by Google, by downloading and installing the browser add-on available under the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=en. If your web browser does not support the above-mentioned link to the browser add-on by Google (e.g. when accessing our Internet offer from your smartphone), you can also prevent the recording by Google Analytics by clicking on the following link. An opt-out cookie will then be set that prevents the recording of your data when you visit this website in the future: Deactivate Google Analytics.
Further information on conditions of use and data protection can be found at http://www.google.com/analytics/terms/gb.html or https://www.google.de/intl/en/policies/. Please note that the "gat._anonymizeIp();" code was added to this Google Analytics website to ensure the anonymous registration of IP addresses (so-called IP masking).

• Forms
  When a visitor completes a form on the website, the form data is processed by ClickDimensions and saved in Microsoft Dynamics. Details of cookies set by ClickDimensions can be found at the following link ink: http://help.clickdimensions.com/clickdimensions-cookies-for-web-analytics/
  Personal information from forms integrated into ZIEHL-ABEGG SE websites and operated by ClickDimensions is saved in Microsoft Dynamics. We save data on persons who have completed our forms for the purpose of providing a service and for related purposes.
  
• Newsletter
  ZIEHL-ABEGG SE sends regular newsletters to persons who have requested this on our website or have an existing business relationship with ZIEHL-ABEGG SE. If you download images or click on a link in a ZIEHL-ABEGG SE newsletter, this is automatically logged by the e-mail service from ClickDimensions LLC, 6849 Peachtree Dunwoody Road, Building B-1, Suite 200, Sandy Springs, GA 30328, USA (“ClickDimensions”). The usage information generated is transferred from the ClickDimensions servers in the USA, Canada, Australia or the European Union to our servers in Germany, where it is saved for statistical usage analyses. The results assist us in continuously improving the contents of our newsletters and making the range of information available on our websites more interesting for you. If you do not consent to storage and evaluation of this data, you can unsubscribe using the link at the end of each newsletter.
  
• Analysis
  To analyse and evaluate our website, we use ClickDimensions, a service from ClickDimensions LLC., 5901 Peachtree Dunwoody Road, NE suite B500 Atlanta, GA 30328 USA. ClickDimensions acquires, collects and analyses data about the behaviour of users on our website. This data includes access to pages on websites and their subsidiary pages, the time spent on the relevant pages and / or the website from which the user came to our site. The purpose of using ClickDimensions is to provide information relevant to users’ interests based on their behaviour on our website (including subsidiary pages) and to optimise our marketing activities accordingly. ClickDimensions uses Cookies (see https://www.ziehl-abegg.com/en/cookies), which are stored in the user’s browser and allow analysis of the usage of our website by the user.
  The data that we send, which is linked to cookies, user IDs or advertising IDs will be flagged for deletion on request. Data is deleted automatically once a month.
  If you do not want the Cookies to be saved, you can prevent this by making the appropriate setting in your browser software. Further information on processing of personal data by ClickDimensions can be found at http://clickdimensions.com/about/privacy-policy.
  You can revoke consent to data collection and storage at any time, effective from that point forward. To do this, use the following link: Exclude from website tracking.

Our Internet pages contain external fonts from Google Fonts to ensure a graphically appealing representation. Google Fonts is a service from Google Inc. ("Google"). These web fonts can be incorporated by calling a server, usually a Google server in the USA. By this means, the information is transmitted to the server which of our Internet pages you have visited. In addition, the IP address of the visitor of these Internet pages is stored by Google. The fonts are stored in your browser cache, which prevents multiple loading. This has a positive effect on the loading speed of our Internet pages

For further information, please refer to the data protection information of Google under: https://policies.google.com/privacy.

Our Internet pages use Google Maps to represent geographical information visually. When using Google maps, Google Inc. also collects, processes and uses data on the use of map functions by visitors. For further information on data processing by Google, please refer to: https://policies.google.com/privacy.

We incorporate YouTube videos into some of our web pages. The operator of the respective plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page with the YouTube plug-in, a connection is established to the YouTube servers. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies which collect information about user behaviour. Anyone who has deactivated the storing of cookies for the Google ad program, can expect such cookies not to be used when watching YouTube videos. But YouTube also stores non-personal usage information in other cookies. If you want to prevent this, then you must block the storing of cookies in the browser. For further information on data protection at YouTube, please refer to the data privacy statement of the provider under: https://policies.google.com/privacy.

We reserve the right to amend our security and data protection measures if this is necessitated by technological developments. In this case, we will also adjust our privacy information accordingly. Please therefore ensure that you are referring to the most up-to-date version of our privacy statement.

We are subject to various retention and documentation duties arising among other things from the German Commercial Code and the German Fiscal Law.
The retention or documentation periods specified there are 2 to 10 years. Ultimately, the storage period is also assessed according to the legal periods of limitation, which may, for example, amount to 3 years or up to 30 years according to sections 195 ff. of the German Civil Code.

This privacy statement does not extend to the use of any external links that may be included on our websites. If we include links, we endeavour to ensure that they also comply with our data protection and security standards. However, we have no control over the compliance of other website providers with data protection and security provisions. We therefore ask you to refer to the websites of the providers concerned for information on their own privacy policies.

You can receive information at any time free of charge on the data stored by us about you, concerning its origin and recipient as well as the purpose of data processing. In addition, you have a legal right to the rectification, blocking and erasure of your personal data. Please contact the data protection officer if necessary (datenschutz(at)ziehl-abegg.de).

You have the right to demand from us the rectification of incorrect or incomplete personal data concerning you.

You have the right to demand the deletion of your data provided that the conditions referred to in Art. 17 GDPR exist. In this respect, you may for example demand the deletion of your data in so far as they are no longer necessary for the purposes for which they were collected. Furthermore, you may demand the deletion if we process your data on the basis of your consent and you revoke this consent.

You have the right to demand the limitation of the processing of your data if the conditions according to Art. 18 GDPR exist. This is, for example, the case if you dispute the correctness of your data. You may then demand the limitation of the processing for the duration it takes to check the correctness of the data.

You have the right to object at any time to the processing of your personal data pursuant to Art. 6 para. 1 letter e GDPR (data processing in the public interest) or Art. 6 para. 1 letter f GDPR (data processing on the basis of a balance of interests) on grounds relating to your particular situation. If you object, we will only process your personal data if we can prove compelling legitimate reasons that outweigh your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

Should data processing be on the basis of a consent or contract performance and this also takes place using automated processing, you have the right to obtain your data in a structured, standard, machine-readable format and to transfer these data to another data processor.

You also have the right according to Art. 77 GDPR to file a complaint with the responsible supervisory authority if you believe that the processing of your personal data was not done lawfully. The supervisory authority responsible for you is the “State Representative for Data Protection and Information Freedom”, Lautenschlagerstraße 20, 70173 Stuttgart, phone: 0711 615541-0, e-mail: poststelle(at)lfdi.bwl.de, fax: 0711 615541-15.

Moreover, you can revoke your consent to the collection and storage of your personal data on our part at any time. We kindly request that you use the revocation possibilities specified here. In all other cases we request that you send the revocation to the contact data specified in the legal notice.

As part of our business relationship, you must supply only those personal data which are required for the initiation and implementation of a business relationship or which we are legally obliged to collect. Without these data we will usually have to reject the conclusion of a contract or the execution of an order or will no longer be able to carry out an existing contract and will have to terminate it if necessary.

Se você visitar um de nossos sites, é possível que armazenemos algumas informações em seu computador na forma de um cookie. Cookies são pequenos arquivos de texto enviados por um servidor web ao seu navegador e salvos no disco rígido do seu computador.

Nenhum dado pessoal do usuário é salvo neste processo; envolve apenas endereços de protocolo da Internet. O objetivo dessas informações é permitir que nosso servidor reconheça seu computador automaticamente quando você visitar nossos sites; isso tornará a navegação mais fácil para você. Os cookies nos permitem, por exemplo, personalizar um site aos seus interesses ou salvar sua senha para que você não precise inseri-la todas as vezes. Antes que os cookies permanentes sejam definidos, você deve aceitá-los. O acordo pode ser revogado a qualquer momento excluindo os cookies. Para obter mais detalhes, consulte a descrição do seu navegador de Internet.

Observe que quaisquer alterações que fizer nessas configurações só se aplicam ao programa de navegador específico no qual você as fez. Caso utilize navegadores diferentes ou diferentes dispositivos terminais, será necessário alterar as configurações de cada navegador e cada dispositivo. Além disso, também é possível excluir cookies do seu meio de armazenamento a qualquer momento. Consulte a função de Ajuda do seu navegador para obter informações sobre como alterar as configurações de cookies e excluir os cookies.

Informações adicionais sobre a desativação de cookies flash/ objetos locais compartilhados podem ser encontradas aqui:
Informações sobre a desativação de objetos locais compartilhados

Se você optar por não aceitar cookies, isso pode resultar em uma redução da disponibilidade dos serviços prestados em nosso site.

O LinkedIn Insight Tag é um código JavaScript leve que adicionamos ao nosso site para permitir a elaboração de relatórios de campanhas em profundidade e desbloquear informações valiosas sobre os visitantes do nosso site. Como cliente do LinkedIn Marketing Solutions, usamos o LinkedIn Insight Tag para rastrear conversões, redirecionar visitantes do site e desbloquear informações adicionais sobre os membros que interagem com nossos anúncios.

O LinkedIn Insight Tag permite a coleta de dados sobre as visitas dos membros ao nosso site, incluindo URL, referenciador, endereço IP, características do dispositivo e navegador (agente do usuário) e carimbo de data e hora. Os endereços IP são truncados ou (quando usados para acessar membros através de dispositivos) e os identificadores diretos dos membros são removidos dentro de sete dias para tornar os dados pseudonimizados. Esses dados pseudonimizados restantes são apagados em 180 dias.

O LinkedIn não compartilha os dados pessoais com o proprietário do site, ele apenas fornece os relatórios e alertas (que não o identificam) do público-alvo do site e o desempenho de anúncios. O LinkedIn também fornece redirecionamento para visitantes do site, permitindo que o proprietário do site mostre anúncios personalizados em seu site usando esses dados, mas sem identificar o membro. Também usamos dados que não identificam você para melhorar a relevância publicitária e chegar até membros em todos os dispositivos. Os membros do LinkedIn podem controlar o uso de seus dados pessoais para fins publicitários através de suas configurações de conta.

Usamos o Hotjar para entender melhor as necessidades de nossos usuários e aprimorar esse serviço e experiência. O Hotjar é um serviço tecnológico que nos ajuda a compreender melhor a experiência dos nossos usuários (por exemplo, quanto tempo eles passam em quais páginas, quais links eles escolhem clicar, o que os usuários fazem e o que não gostam etc.) e isso nos permite construir e manter nosso serviço com feedback do usuário. O Hotjar usa cookies e outras tecnologias para coletar dados sobre o comportamento de nossos usuários e seus dispositivos (em particular, o endereço IP do dispositivo (capturado e armazenado apenas de forma anônima), o tamanho da tela do dispositivo, o tipo de dispositivo (identificadores exclusivos de dispositivo), as informações do navegador, a localização geográfica (apenas o país), o idioma preferido usado para exibir nosso site). O Hotjar armazena essas informações em um perfil de usuário pseudonimizado. Nem a Hotjar nem nós nunca usaremos essas informações para identificar usuários individuais ou para combiná-las com dados adicionais de um usuário individual. Para obter mais detalhes, consulte a política de privacidade da Hotjar clicando neste link. Se quiser optar por não participar dessa atividade de processamento, entre em contato com dpo@hotjar.com com o assunto "Opt-Out of Marketing".

a. Público personalizado do Facebook Pixel
Nosso site USA o Facebook Pixel Custom Audience, um serviço do Facebook Inc., Menlo Park, Califórnia, EUA. Entre outras coisas, o Facebook Pixel Custom Audience usa cookies que são armazenados entre dispositivos e permitem analisar o uso do site. Como parte do uso de dados, em especial, o endereço IP e as atividades do usuário são transmitidos para um servidor do Facebook Inc. e armazenados lá. Se necessário, a Facebook Inc. transferirá essas informações a terceiros, se isso for exigido por lei ou se esses dados forem processados por terceiros. Os dados em si servem principalmente para fornecer publicidade entre dispositivos baseada no usuário. Você pode impedir a coleta e transferência de dados pessoais (especialmente seu endereço IP) e o processamento desses dados desativando a execução do Java Script em seu navegador ou instalando uma ferramenta como "NoScript". Para obter mais informações sobre privacidade ao usar o Facebook Pixel Custom Audience, visite o link a seguir: https://www.facebook.com/full_data_use_policy Uma opção de exclusão está disponível para download no link a seguir: http://www.youronlinechoices.com/en/praferenzmanagement/

b. Facebook
Nossas páginas são carregadas com plug-ins da empresa Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, EUA e sua afiliada Facebook Ireland Ltd., Hanover Reach, 5-7 Hanover Quay, Dublin 2, Irlanda (Facebook). Se você tiver ativado scripts no seu navegador e não tiver instalado um bloqueador de scripts, seu navegador encaminhará seus dados pessoais para o Facebook sem solicitar a você individualmente. Ao iniciar a sessão, é possível uma atribuição imediata dos dados ao perfil do Facebook. Para obter mais informações, consulte a política de privacidade do Facebook (https://www.facebook.com/about/privacy/). Se você não deseja que o Facebook associe sua visita ao nosso site com sua conta do Facebook, saia da sua conta de usuário do Facebook e bloqueie a execução do conteúdo do script do Facebook em seu navegador, por exemplo. com os bloqueadores de script de www.noscript.net ou www.ghostery.com.

c. Facebook Impressions
Em nosso site, o código JavaScript é carregado a partir da empresa Facebook Inc., Menlo Park, Califórnia, EUA (doravante: Facebook Impressions). Se você ativou o JavaScript no seu navegador e não instalou um bloqueador JavaScript, seu navegador poderá transferir dados pessoais para Facebook Impressions. Para obter mais informações, consulte a Política de Privacidade do Faceboo Impressions: https://www.facebook.com/privacy/explanation Para impedir a execução do código JavaScript a partir ddo Facebook Impressions, você pode instalar um bloqueador JavaScript (por exemplo, www.noscript.net ou www.ghostery.com).

d. Remarketing no Facebook
Este site usa o recurso de remarketing "Custom Audiences (Públicos Personalizados)" do Facebook Inc. ("Facebook"). Esta função serve para apresentar anúncios baseados em interesses ("Anúncios do Facebook") aos visitantes deste site como parte de sua visita à rede social no Facebook. Para isso, a tag de remarketing do Facebook foi implementada neste site. Ao utilizar esta tag, é estabelecida uma conexão direta com os servidores do Facebook ao visitar o site. Isso envolve uma transmissão para o servidor do Facebook de que você visitou este site e o Facebook atribui essas informações à sua conta de usuário pessoal do Facebook. Para obter mais informações sobre a coleta e utilização de dados pelo Facebook, bem como seus direitos a esse respeito e formas de proteger sua privacidade, consulte a Política de Privacidade do Facebook em https://www.facebook.com/about/privacy/. Como alternativa, você pode desativar a função de remarketing "Custom Audiences (Públicos Personalizados)" em https://www.facebook.com/settings/?tab=ads#_=_. Para isso, você deve estar logado no Facebook.